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1. Select an approved foundation
Customers will begin with an adult-appearance model that has passed the internal catalogue review. We will not accept youth-coded, age-ambiguous, school-themed or otherwise prohibited customization requests.
Listed measurements come from the available supplier file. Compatible heads, finishes, internal options and included accessories are confirmed for the current production version in writing.
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2. Review a written configuration summary
Before payment, the customer receives a written summary covering selected options, price, estimated production window, destination eligibility, included items, care information and cancellation limits.
Options that affect handling, storage or maintenance must link to the relevant warnings and care guidance. A decorative rendering cannot replace a factual specification.
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3. Confirm privately, outside the website
The public website does not collect payment details or create orders. If an enquiry progresses, the seller, currency, total, configuration, policies and available manual payment instructions are confirmed directly.
Available manual payment methods may include bank transfer, WeChat Pay or Alipay after direct confirmation. WhatsApp is a customer-service channel, not a payment channel. Cleared funds are verified before production or fulfilment begins.